Why Choose Nifty?
Moving office can be carried out very efficiently with the right resources and experience. Nifty will ensure that the work needed to move companies is planned effectively to avoid unexpected additional costs to complete the work. That’s why we are the only office removal company offering a money-back guarantee on any pre-agreed price for a move.
Moving is stressful. Nifty can help minimise the hassle associated with major upheaval to a business. Nifty is ‘powered by Function’ and the many decades of combined company experience in providing a reliable removals service. Our directors, surveyors, supervisors and porters ensure that your furniture, IT equipment, files and paperwork and personal effects will all be in the right place in your new office.
Our experience runs from moving just a few desks to moving hundreds of people for companies over one weekend. We have learnt a huge amount about how to make life easier, including the complexities of moving countless companies in London, so that you can have a worry-free move experience.
We are so confident about our reliable services that we are the only office removals company that offers a certainty guarantee…
Certainty that your company will be fully operational at an agreed point in time, certainty that your project will be totally seamless, and the certainty of a fixed and fair price. We are unique in that we are the only office movers who offer guarantees and service commitments to support you throughout your project. Everything we do is geared around what we call the ‘Monday morning moment’; the morning after a move when everyone arrives to start work. We’ll have everybody functioning whatever it takes; certainty wrapped up with guarantees – no excuses.
Appoint us on a project and we’ll assist you every step of the way. If your company has an in-house facilities team we’d be glad to work with them, if not we’ll be pleased to be a part of your team attending project meetings and directing operations on site. The more involved we are on a project, the more our services can help reduce risk and make sure that every detail is taken care of to make your project a success.
Our Seven Point Certainty Guarantee
In choosing Nifty Business Movers we want you and your company to be certain in the knowledge that you have made the best choice of reliable experienced office movers. That is why you are supported with our ‘Seven Point Certainty Guarantee’. As far as we are aware no other office movers will offer you any such guarantee for reliable experienced removal services, especially in London where traffic, parking and space restrictions put extra demands on everyone involved.
Certainty 1. You’ll be up and running on time
Nifty Business Movers promises to do whatever it can to get your company up and running on the agreed date. So, if Nifty Business Movers ever causes a serious problem which stops you from getting on with your business by the agreed time then you won’t be expected to pay a penny of the bill… And the job will be completed free of charge.
Certainty 2. You’ll only ever pay a fair price
Nifty Business Movers engages in open and honest communication with all clients. The prices you’re quoted will be fixed and fair. Provided the scope of works on the project remains unchanged, any additional costs incurred on a project will be borne by Nifty Business Movers.
Certainty 3. Your property will be looked after
The utmost care and attention will be taken when moving your equipment. In the unlikely event that we accidentally damage or break anything while on site the item will be replaMovers’epaired at Nifty Business Movers’ cost.
Certainty 4. Hire products
If any of the products (crates, furniture etc.) you hire arrive on site in anything other than good condition, they will be replaced the same day or you will not be charged for that day’s hire.
Certainty 5. You’ll be treated courteously and respectfully
All Nifty Business Movers reliable experienced people adhere to a clear set of documented ‘service commitments’. If for any reason your expectations are not met by a member of Nifty Business Movers staff then simply let your account manager or a Nifty Business Movers Director know straightaway… and you will not be charged for that person on that day.
Certainty 6. Visibility and accountability
The management team at Nifty Business Movers take responsibility for each and every project. Our role is to be visible and available as your office movers. This means that someone from Nifty Business Movers will respond to your call within 60 minutes during the implementation of your project… and if we don’t get back to you within an hour pick a charity and we will pay them £250 in your name.
Certainty 7. Postponement or cancellation
If your plans change due to unforeseen circumstances you will not be charged a cancellation fee provided you give us at least 48 hours warning.
Our Service Commitments
You will always be treated in a warm, friendly and professional manner. Everyone at Nifty Business Movers is committed to ‘doing what they say’. Keeping promises is fundamental to achieving effective and happy teamwork, which in turn ensures that you can rely on Nifty Business Movers to always get the job done.
Communicating honestly and openly:
Nifty Business Movers recognises its responsibility in building an organisation of integrity and partnership amongst customers, suppliers and fellow employees. That is why all communication be it written or verbal, is thought through, appropriate and honest. As your office movers, we encourage constructive feedback and will never hide if a project is not going according to plan. We’ll never blame anyone or be frightened of saying sorry when the need arises.
Nifty Business Movers expects its reliable experienced managers to lead by example in all that they do. We always clearly define and agree individual, team and organisational responsibilities to ensure everyone can deliver their services and responsibilities in full and beyond. Nifty Business Movers strives to provide innovative and imaginative solutions to customers and will always consider how expectations can be exceeded to deliver ‘extra’ value.
All your communications will be answered within 24 hours. During the implementation of your project, a senior member of our management team will respond to your calls within 60 minutes.
Polite, courteous and reliable:
All staff will arrive on your site in presentable Nifty Business Movers uniforms, no jeans, trainers or inappropriate clothing. We recognise manners go a long way, so will be polite and courteous. All removal vehicles will be clean, well maintained and presentable. All our staff will be trained and will comply with appropriate Health and Safety policies. At all times we will carry the correct equipment required to do the job.
Remembering the detail:
As the fine details of a project are often the most visible you can always expect clear walkways, uncluttered and organised storage areas and neat presentation. Desks, furniture and cabinets will be aligned, chairs tucked uniformly under desks etc., just as all office removals should be conducted.
Support and respect:
Nifty Business Movers recognise you are the ‘Judge and Jury’ of the service you receive. If you are ever dissatisfied with Nifty Business Movers’ services we will listen to you and work with you to ensure your complete satisfaction.